Cookies

In order for this website to function, we need to place Cookies and web beacons on your computer, mobile phone or other device(s). Our Cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve information in order to improve the overall website experience.

On this page, we list the Cookies that may be sent to your device and what we use each one for.

 

Cookies and web beacons

We use term Cookies to describe Cookies and similar technologies such as tags and pixels. Cookies are small data files that are placed by your web browser onto your computer or device.

We use Cookies for the following purposes:

  • To improve the performance of our websites by understanding which parts work well, and which do not.
  • To deliver relevant online content to you on our website and elsewhere. This is sometimes done by combining data that we already have about you with data collected through Cookies. These Cookies are placed by us and selected third parties and enable adverts to be presented to you on third party websites.
  • To measure the effectiveness of marketing communications.
  • To enable us to collect information about how you and other people use our website.
  • To improve your experience on our website, for example we use Cookies to remember the products you’ve put in your basket and to personalise your experience.

 

Managing cookies

You can stop Cookies being used on your device(s) by accessing the settings on your web browser that allows you to block the deployment of all or some Cookies. Each web browser is different so check the ‘help’ menu of your preferred browser to learn how to change your preferences. Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our website. You should also be aware that any preferences will be lost and ironically, this includes where you have opted out from Cookies, as this requires an opt-out cookie to be set.

The links below take you to the ‘help' sections for each major browser:

Necessary Cookies

Necessary Cookies are required for the operation of the website. They are required for the basic safety, security and integrity of the site along with core functions such as navigation and page structure. This type of cookie only lasts for the duration of your visit and is automatically deleted when you leave.

 

Cookie Name Description
CART The association with your shopping basket.
CATEGORY_INFO Allows pages to be displayed more quickly.
COMPARE The items that you have in the Compare Products list.
CUSTOMER An encrypted version of your customer ID.
CUSTOMER_AUTH An indicator of whether you're signed into our website.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores your Customer Segment ID
EXTERNAL_NO_CACHE A flag that, indicates whether caching is turned on or off.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The last product you viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your basket and viewing history if you've requested from the website.
RECENTLYCOMPARED The items you recently compared.
STF Information on products you emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer authorised Cookies.
VIEWED_PRODUCT_IDS The products that you recently viewed.
WISHLIST An encrypted list of products added to your wish list.
WISHLIST_CNT The number of items in your wish list.

 

Performance Cookies

Performance Cookies allow us to record how visitors interact with our website. This helps us to improve the overall website experience. All data is aggregated and anonymised, which means we cannot identify you as an individual.

 

Cookie Name Description Expiry Period
 _ga Used by Google Analytics to distinguish users. Persistant, 2 years
 _gid Used by Google Analytics to distinguish users. Persistant, 24 hours
__utma Used by Google Analytics to distinguish users and sessions. It collects data such as the number of times a visitor has visited the site, and when the first and last visit occurred. It is updated every time data is sent to Google Analytics. Persistant, 2 years
__utmb Used by Google Analytics to determine new sessions/visits. It stores a timestamp of the exact moment a visitor enters our website. It is updated every time data is sent to Google Analytics. Persistant, 30 minutes
__utmc Used by Google Analytics to stores a timestamp of the exact moment a visitor leaves our website. Per session
__utmt Used by Google Analytics to record the type of request, such as an event, transaction, item, or custom variable. Persistant, 10 minutes
__utmz Used by Google Analytics to track where the visitor came from, which search engine was used, links clicked and keywords entered, and also the visitor's geographic location. It is updated every time data is sent to Google Analytics. Persistant, 6 months
_dc_gtm_UA-{########-#}

Used by Google Tag Manager to control load the Google Analytics script tag. We use Google Tag Manager for managing and deploying code on our website.

Persistant, 2 years
gtm.login Used by Google Tag Manager to record whether the user has logged in. Per Session

 

Marketing Cookies

Marketing Cookies are used to track visitors on our website. The intention is to display content that is relevant and engaging for the individual user such as enhanced features and personalised offers.

 

Cookie Name Description Expiry Period
_fbp

Used by Facebook to allow us to produce targeted and relevant advertisements.

Persistant, 3 months
na_id Used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social sharing function provided by Addthis.com. Persistant, 1 year
ouid Sets an ID-string for the specific visitor. This is used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social media sharing function provided by Addthis.com. Persistant, 1 year
uid Creates a unique, machine-generated user ID which makes it possible possible for the user to share content across social networks and provide detailed statistics to various providers. Persistant, 1 year
ads/ga-audiences Used by Google AdWords to re-engage visitors that are more likely to convert to customers based on a visitors behaviour. Per session

 

More information about cookies

If you wish to learn more about Cookies in general and how to manage them, visit www.aboutcookies.org.

 

This cookie policy was last updated in June 2019.