Cookies
In order for this website to function, we need to place Cookies and web beacons on your computer, mobile phone or other device(s). Our Cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve information in order to improve the overall website experience.
On this page, we list the Cookies that may be sent to your device and what we use each one for.
Cookies and web beacons
We use term Cookies to describe Cookies and similar technologies such as tags and pixels. Cookies are small data files that are placed by your web browser onto your computer or device.
We use Cookies for the following purposes:
- To improve the performance of our websites by understanding which parts work well, and which do not.
- To deliver relevant online content to you on our website and elsewhere. This is sometimes done by combining data that we already have about you with data collected through Cookies. These Cookies are placed by us and selected third parties and enable adverts to be presented to you on third party websites.
- To measure the effectiveness of marketing communications.
- To enable us to collect information about how you and other people use our website.
- To improve your experience on our website, for example we use Cookies to remember the products you’ve put in your basket and to personalise your experience.
Managing cookies
You can stop Cookies being used on your device(s) by accessing the settings on your web browser that allows you to block the deployment of all or some Cookies. Each web browser is different so check the ‘help’ menu of your preferred browser to learn how to change your preferences. Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our website. You should also be aware that any preferences will be lost and ironically, this includes where you have opted out from Cookies, as this requires an opt-out cookie to be set.
The links below take you to the ‘help' sections for each major browser:
Essential Cookies
Essential Cookies are required for the operation of the website. They are required for the basic safety, security and integrity of the site along with core functions such as navigation and page structure. This type of cookie only lasts for the duration of your visit and is automatically deleted when you leave.
| Cookie Name | Description |
| CART | The association with your shopping basket. |
| CATEGORY_INFO | Allows pages to be displayed more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CUSTOMER | An encrypted version of your customer ID. |
| CUSTOMER_AUTH | An indicator of whether you're signed into our website. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores your Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag that, indicates whether caching is turned on or off. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The last product you viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your basket and viewing history if you've requested from the website. |
| RECENTLYCOMPARED | The items you recently compared. |
| STF | Information on products you emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer authorised Cookies. |
| VIEWED_PRODUCT_IDS | The products that you recently viewed. |
| WISHLIST | An encrypted list of products added to your wish list. |
| WISHLIST_CNT | The number of items in your wish list. |
Performance Cookies
Performance Cookies allow us to record how visitors interact with our website. This helps us to improve the overall website experience. All data is aggregated and anonymised, which means we cannot identify you as an individual.
| Cookie Name | Description | Expiry Period |
| _ga | Used by Google Analytics to distinguish users. | Persistant, 2 years |
| _gid | Used by Google Analytics to distinguish users. | Persistant, 24 hours |
| __utma | Used by Google Analytics to distinguish users and sessions. It collects data such as the number of times a visitor has visited the site, and when the first and last visit occurred. It is updated every time data is sent to Google Analytics. | Persistant, 2 years |
| __utmb | Used by Google Analytics to determine new sessions/visits. It stores a timestamp of the exact moment a visitor enters our website. It is updated every time data is sent to Google Analytics. | Persistant, 30 minutes |
| __utmc | Used by Google Analytics to stores a timestamp of the exact moment a visitor leaves our website. | Per session |
| __utmt | Used by Google Analytics to record the type of request, such as an event, transaction, item, or custom variable. | Persistant, 10 minutes |
| __utmz | Used by Google Analytics to track where the visitor came from, which search engine was used, links clicked and keywords entered, and also the visitor's geographic location. It is updated every time data is sent to Google Analytics. | Persistant, 6 months |
| _dc_gtm_UA-{########-#} |
Used by Google Tag Manager to control load the Google Analytics script tag. We use Google Tag Manager for managing and deploying code on our website. |
Persistant, 2 years |
| gtm.login | Used by Google Tag Manager to record whether the user has logged in. | Per Session |
Marketing Cookies
Marketing Cookies are used to track visitors on our website. The intention is to display content that is relevant and engaging for the individual user such as enhanced features and personalised offers.
| Cookie Name | Description | Expiry Period |
| _fbp |
Used by Facebook to allow us to produce targeted and relevant advertisements. |
Persistant, 3 months |
| na_id | Used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social sharing function provided by Addthis.com. | Persistant, 1 year |
| ouid | Sets an ID-string for the specific visitor. This is used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social media sharing function provided by Addthis.com. | Persistant, 1 year |
| uid | Creates a unique, machine-generated user ID which makes it possible possible for the user to share content across social networks and provide detailed statistics to various providers. | Persistant, 1 year |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are more likely to convert to customers based on a visitors behaviour. | Per session |
More information about cookies
If you wish to learn more about Cookies in general and how to manage them, visit www.aboutcookies.org.
This cookie policy was last updated in June 2019.