Collection Information

Collection dates for early Christmas:

Ideal for early Christmas parties you can now order from a selection of products and collect them between 1st and 20th December.  The deadline for orders for collection between 1st and 20th December is 7 days prior to your chosen collection date.

Collection dates for Christmas:

21st, 22nd, 23rd and 24th December - the deadline for orders for collection is midnight 15th December.

Collection dates for New Year:

29th, 30th and 31st December - the deadline for orders for collection is midnight 21st December.


Order collections:

In the following stores, Christmas pre orders should be collected from the cafe area.  Please make yourself known to our Greeter who will show you where you need to go to collect your order.  You can then either pay for your order in the cafe or continue your shopping in the rest of the store.  We will have a range of Christmas essentials to purchase in the cafe with your order in case you have forgotten any last minute items.

  • Barrowford
  • Burscough
  • Carnforth
  • Fulwood
  • Garstang
  • Hale Barns
  • Hesketh Bank
  • Ilkley
  • Kendal
  • Keswick
  • Knutsford
  • Longton
  • Lytham
  • Penrith
  • Penwortham
  • Poulton
  • Ripon
  • St Annes
  • Ulverston
  • Windermere

In stores without a cafe, please make yourself known to the greeter when you arrive at the store.  Our greeter will ensure that your order is ready for you when you enter the store. For further advice and information on collections, please contact our customer care team on 0800 221 8086 (Monday - Friday 8.30am - 4.30pm) or speak to a member of the store team who will gladly assist.

Please note that our cafes will be closed from 21st December 2020 to 1st January 2021 and will reopen on 2nd January 2021 (with exception of Keswick, Penrith and Windermere which will reopen on 1st January 2021).

When placing your Christmas and New Year order, why not take advantage of our click and collect service and order everything you need for your Christmas celebration together? From the centrepiece of your feast, to mouth-watering desserts and everything in between  – order it all now and make your Christmas food shopping hassle free! If you’ve already placed your order and you’d like to add further products, just give our customer service team a call on 0800 2218086 and we can add them to your order.


Opening Times and Collection Slots:

To help keep both colleagues and customers safe in our stores during the busy period before Christmas, we have extended our store opening times and collection time slots. We encourage you to take advantage of the evening time slots when the store will be quieter.

13th December = 10am – 4pm

14th – 19th December = 7am – 10pm

20th December = 10am – 4pm (browsing 9.00am – 10am)

21st – 23rd December = 6am – midnight

24th December = 6am – 6pm

25th December = Closed

26th December = Closed

27th December = 10am – 4pm

28th – 30th December = normal opening hours

31st December = 7am – 6pm

1st January = 9am – 6pm


Buy It Now Ready for Christmas:

Our stores are packed full of your favourite products this Christmas, so why not get ahead and stock up early for Christmas!

In Store Now:

Gifts, confectionery, biscuits, advent calendars, puddings, frozen turkeys, frozen nut roast, poinsettias and Christmas crackers.

From 23rd November:

Christmas trees, wreaths and horticulture.

From 11th December:

Smoked salmon, gammon, Christmas cheese selections, prepared vegetables, party food and trimmings including fresh gravies and pigs in blankets.

From 18th December:

Christmas fish, chilled desserts and food for entertaining including pates and pies.

From 20th December:

Fresh turkeys